Viewing held jobs

Held Jobs lists the print jobs waiting for release in all your hold queues. You can open any job to see its details, which is especially useful when you're troubleshooting a printing problem.

Before you begin

Steps

Open Held Jobs

In the menu, under Jobs, select Held Jobs.

Choose a job

The page shows how many jobs are waiting for release, and lists each job's ID, owner and name, with when it was created. To update the list, select Refresh.

Select the job's ID or Name to open its details.

Read the job details

The Job Details box shows the job's details. See Job details.

Close the job details

Select the X at the top right of the box.

Job details

Detail	What it shows
Copies	The number of copies.
Color	true for a color job, false for a mono job.
Duplex	true for a two-sided (duplex) job, false for a one-sided (simplex) job.
Pages	The number of pages.
Start Page	The first page to print, when the job prints only part of the document.
End Page	The last page to print, when the job prints only part of the document.
Paper size	The paper size the job asks for.
Paper Type	The paper type the job asks for.
Hold Queue	The hold queue the job is waiting in.
Reason	How the job was sent to PriApps CloudPrint, for example IPP CloudPrint.
Description	The job's description, usually the document's name.
Cloud ID	The job's ID in your organization's cloud storage.
Data Type	The format of the job's data.
Cost Account	The cost account the job is charged to, or 0 if it has none.

Viewing usage

See the print, copy, scan and fax jobs completed recently, with who did each one, where, and how many sides and sheets it used.

Viewing events

See what happened at your printers and MFPs recently, such as users signing in and out, jobs completing and errors.

Billing and cost accounts

Create the billing accounts that usage is charged to, and the cost accounts that track what it costs, for clients, projects, departments, printers and users.