PriApps Docs
PriApps SSO

Server requirements

Supported operating systems, hardware minimums, and database sizing guidance.

v24.0

Supported operating systems

Server OS

  • Windows Server 2016 (all editions — support ends Jan 12, 2027)
  • Windows Server 2019 (all editions — support ends Jan 9, 2029)
  • Windows Server 2022 (all editions — support ends Oct 14, 2031)
  • Windows Server 2025 (all editions currently supported by Microsoft)

Desktop OS

  • Windows 11 (all editions except Home, currently supported by Microsoft)
Desktop OS limitation. Although PriApps will run on a supported Windows desktop OS, performance may be affected due to the 20 concurrent network connection limit. Deployments with more than 5 managed printers/MFPs, or that require high-volume usage, should always use a Windows Server OS.

Hardware requirements (minimum)

Field Description
Processor Intel® Xeon® server processor or equivalent
RAM 8 GB
Disk space 100 GB minimum (see sizing guidance below)
Network TCP/IP connectivity to all managed print devices

Disk space sizing

For Secure Print Release / Pull Print, use this formula to calculate minimum disk requirements:

Minimum disk (MB) = Printers × Jobs/hr × Max job size (MB) × Hold hours × (1 + Contingency)

Example:
10 MFPs × 60 jobs/hr × 10 MB × 3 hours × 1.2 contingency = 21,600 MB (~21 GB)

Database sizing

Each server transaction (print job, copy session, etc.) requires approximately 1.25 KB of database space.

Example: 500 users × 10 transactions/day × 1.25 KB = 6,250 KB/day
  = ~6.1 MB/day | ~134 MB/month | ~34.6 GB/year

Other requirements

  • Internet connection for online licensing
  • TCP/IP network for server and print devices
  • Wireless network for smartphone apps
  • Supported browsers: Firefox, Chrome, Safari, Edge, Internet Explorer 8+
  • Anti-virus programs should be configured to exclude the PriApps Application Server directory from real-time monitoring
Printer drivers should have SNMP disabled when using PriApps for Secure Print Release, as bidirectional communication between drivers and devices is not supported in this mode.