Reporting Overview

PriApps tracks print usage at any network-attached printer or MFP, as well as USB-attached devices. Copy, scan, and fax usage is tracked at any Managed Printer or MFP.

Report categories

Reports cover:

• Usage reporting
• Device metering & utilization
• Departmental chargeback
• Cost Recovery
• Cost Optimization & Savings
• Asset management
• Fraud detection
• Analysis & Analytics

Accessing reports

Reports can be viewed online by Operators and Administrators, or scheduled and distributed automatically on hourly, daily, weekly, or monthly intervals in a range of formats including PDF, DOCX, PPTX, RTF, CSV, and Microsoft Office.

Navigate to Reporting in the Admin UI sidebar to access all available options.

Report sub-categories

Reports are organized into the following sub-categories:

• Activity Reports
• Analytics Reports
• Costing Reports
• Unified Department Reports
• Cost Savings Reports
• Summary Reports
• Total Usage Reports
• Statements
• Miscellaneous Reports
• CSV Reports

Running or scheduling a report

Report configuration options

Setting	Description
Report start and end period	The date/time range the report covers.
User / Department	Filters the report to a specific user or department. Defaults to all users or all departments depending on the report type.
Schedule Report	Select the frequency: Once (run immediately), Hourly, Daily, Weekly, or Monthly. Scheduled reports use a rolling period — for example, a monthly report initially set for 1–31 July will next run for 1–31 August.
Format	Output format: PDF, DOCX, PPTX, RTF, or Text. CSV reports should be run separately from the CSV Reports sub-category.
Distribution Group	The group of users who will receive the report by email. All members of the selected Distribution Group will receive the report in the chosen format.

Available reports

User reports

Report	Description
Detailed Activity By User	Line-by-line print, copy, scan, and fax activity per user.
Total Usage by User	Summarized totals of all usage per user.
Detailed Cost by User	Cost breakdown for all jobs per user.
Top 20 High Volume Users	The 20 users with the highest print and copy volume.
Top 20 Most Expensive Users	The 20 users generating the highest cost.
Detailed Cost Savings by User	Cost savings achieved per user through rules such as duplex and mono enforcement.
Average Hourly Print Volume	Average number of jobs per hour across the reporting period.

Department reports

Report	Description
Detailed Activity by Department	Line-by-line activity broken down by department account.
Total Usage by Department Account	Summarized usage totals per department account.
Summary Activity by Department & User	Summary of activity per department and per user within each department.
Summary Usage by Department & User (Unified)	Unified summary combining print and copy usage per department and user.
Detailed Usage by Department (Unified)	Detailed unified usage breakdown per department.
Total Usage by Department Account (Unified)	Unified total usage per department account.
Summary Simplex/Duplex Activity by Department & User	Simplex vs duplex breakdown per department and user.
Summary Simplex/Duplex Activity by Department & Device	Simplex vs duplex breakdown per department and device.
Detailed Cost by Department Account	Detailed cost breakdown per department account.
Detailed Cost Savings by Department Account	Cost savings per department account.
Summary Costs by Department	Summarized cost totals per department.
Itemized Statement by Department Account	Itemized billing statement per department account.

Device reports

Report	Description
Detailed Activity by Device	Line-by-line activity at each managed device.
Total Usage by Device	Summarized usage totals per device.
Detailed Cost by Device	Cost breakdown per device.

Application reports

Report	Description
Detailed Activity by Application	Print activity broken down by originating application.
Top 10 Applications by Usage Volume	The 10 applications responsible for the highest print volume.

Client account reports

Report	Description
Detailed Activity by Client Account	Detailed activity per client or matter account.
Total Activity by Client Account	Total activity per client account.
Total Usage by Client Account	Total usage per client account.
Detailed Cost by Client Account	Detailed cost breakdown per client account.
Summary Costs by Client Account	Summarized costs per client account.
Itemized Statement by Client Account	Itemized billing statement per client account.

Other reports

Report	Description
Detailed Activity by Workstation	Print activity per workstation or computer.
Total Activity Billed-to-Self	Activity where the cost was billed to the user's own account.
Total Usage Billed-to-Self	Usage where the job was billed to the user's own account.

Viewing scheduled and historical reports

All generated reports can be viewed online from Reporting → View Scheduled & Historical Reports.

• Scheduled Reports are listed at the top and show the report name, date range, frequency, and next run time. Delete a scheduled report with the Delete button.
• Historical Reports are listed below and show the run date, unique ID, report name, parameters, time period, run time, format, and status. Click the report name to view it. Delete historical reports with the Delete button.

Live Usage

The Live Usage screen provides an at-a-glance view of current activity for any user or device being managed or monitored by PriApps.

Navigate to Reporting → Live Usage.

Live Usage shows the last 500 jobs for all users and all devices by default, including all Print, Copy, Scan, and Fax usage tracked by PriApps.

Use the dropdown filters to view jobs for a specific user or a specific device. The number of jobs displayed can also be increased or decreased using the filter controls.